Easy Ways to Contact TurboTax: 10 Steps with Pictures

Your information will be stored on your personal hard drive. It also allows you to prepare and print unlimited federal tax returns, and e-file up to five at no charge (additional fee per state e-file with TurboTax Desktop). For the latest pricing, visit the current TurboTax Desktop pricing page.

  1. TurboTax finds every tax deduction and credit you qualify for to boost your tax refund.
  2. Select your product below and follow the steps to get the help you need from the right person.
  3. Special discount offers may not be valid for mobile in-app purchases.Your price could also change if you decide to upgrade your service level and add expert help, or if you choose to add other services like Audit Defense.

You can have your refund directly deposited into a free to open checking or savings account with Credit Karma Money™. Sign up when you’re ready to finish and file your taxes with TurboTax and begin using your account right away.Or, you can have your refund mailed as a check. You can receive your refund by check, whether you’re printing or e-filing.

You can speak to your tax expert on the phone, through a live one-way video call on your screen (you can see your tax expert, but they can’t see you), or in-person with an independent Intuit TurboTax Verified Pro where available. Your tax expert will ask you questions and provide advice as they prepare your return and get ready to file on your behalf. You can also communicate with your tax expert via the messaging center as needed. You can have your refund directly deposited https://turbo-tax.org/ into a free to open checking or savings account with Credit Karma Money™ .Sign up when you’re ready to finish and file your taxes with TurboTax and begin using your account right away.Or, you can have your refund mailed as a check. You can receive your refund by check, whether you’re printing or e-filing. The time it takes to prepare your return depends on the complexity of your taxes, your availability, seasonal peak days for tax preparation, and how busy our experts are.

Expert does your taxes

We’re currently open Monday–Friday, from 5 AM to 5 PM PT. To check your e-file turbotax support status, sign in to TurboTax, and go to Tax Home (if you’re not already there).

This will help us direct you to the right expert to answer your question. Our team of US-based tax experts have extensive experience and internal training. They can handle all kinds of tax situations, from simple to complex; and are always up-to-date on all the latest tax laws, from crypto to side gigs and new government credits.

Frequently asked questions

The IRS said it’s starting with a limited number of users to follow software launch best practices and that it expects to gradually open up the program to more people and will provide updates about that process on its website. This year’s tax season begins today, when the IRS begins accepting and processing tax returns. Check out Jackson Hewitt’s website’s office locator for a specific location, the FAQ page, and a live chat instant message service (Monday through Friday, 8 a.m. to midnight ET and Saturday through Sunday, 10 a.m. to 7 p.m. ET). TurboTax finds every tax deduction and credit you qualify for to boost your tax refund. The IRS said most states without an income tax as well as states that have the ability to develop a state-run tax filing service (or already have one) are participating in the pilot.

TaxSlayer has a number of help articles, blog posts and topics to browse on its website to help get your questions answered. We search hundreds of tax deductions to find every tax deduction and credit you qualify for to get you the biggest tax refund, guaranteed. Our calculations are 100% accurate so your taxes will be done right, guaranteed, or we’ll pay you any IRS penalties.

TurboTax is better than HRBLOCK

No matter which TurboTax version you choose, rest assured—you’ll get simple questions and guidance to help you find every tax deduction and credit you deserve, plus your maximum refund is guaranteed. With Live Full Service, you’re matched to a dedicated tax expert who will do your taxes, start to finish, and review them with you before filing. Where available, you will have the option to choose an independent Intuit TurboTax Verified Pro. You may see this option after starting with Live Full Service if it’s available in your area.With Live Assisted, a team of tax experts is available to provide you with unlimited answers and advice as you do your taxes, and can review your return before you file. We do our best to make sure you start with the right product to cover your tax situation, but it’s possible that we’ll uncover something along the way that requires you to upgrade your version of TurboTax. For example, if you started in our Free Edition, but we later learn you had investment sales (not covered in Free Edition), we’ll ask you to upgrade to cover your investment sales.

Select all that apply to see your prices

You can speak to an expert via phone, chat, or live on-screen through one-way video chat (they can’t see you). You can share your TurboTax screen with your expert so they can guide you and answer your questions. Get matched with a local tax expert who can do your taxes, start-to-finish, the same day. You can speak to an expert via phone, chat or live on-screen through one-way video chat (they can’t see you). You can share your screen with your expert so they can guide you and answer your questions.

Here’s a handy list of some of the top tax service providers and how to get in touch with them if you need help. Use our Taxcaster calculator to preview your refund, or see what you’ll owe. Select your product below and follow the steps to get the help you need from the right person.

Working with the same expert year-round is dependent on the expert’s availability. With Live Full Service, we’ll start by asking you questions about your tax situation. This can be done online, or with the help of a live tax preparation assistant. We’ll use what you tell us to match you with a tax expert who understands your unique situation, has relevant expertise, and is local to your state (where available). Our tax experts are available 7 days a week from 5 AM to 9 PM PT from the January date the IRS starts accepting tax returns through the April filing deadline.From mid-April through early January, they’re available Monday-Friday from 5 AM through 5 PM PT. A Form 1040 return with limited credits is one that’s filed using IRS Form 1040 only (with the exception of the specific covered situations described below).

The IRS is also offering live chat support — with an option for a follow-up phone call — to people who need help using Direct File. If you’ve filed your tax return but need to follow up with your preparer, we’ve compiled some helpful ways to contact your tax software provider. Our Full Service welcome call is handled by a team of specialists who are here to answer your questions about the product, help you understand next steps, and aid you in gathering all of your documents before initiating your expert match.

Your tax expert will be able to see a read-only version of your tax return to assist them in addressing your questions. Your personal information (like SSN) will be masked so the expert can’t see it. TurboTax calculations are 100% accurate so your taxes will be done right, guaranteed, or we’ll pay you any IRS penalties. Either way, TurboTax calculations are 100% accurate, guaranteed.

Our goal is to get your taxes done with as little waiting as possible. When you’re ready to start, we’re ready to take taxes off your plate. Full Service Experts are members of the TurboTax Expert team who will file your taxes for you virtually.Intuit TurboTax Verified Pros are independent tax professionals who are vetted by TurboTax and offer the option to meet in person (where available). They have their own business and may also offer different or additional services from those offered in TurboTax Full Service. All features, services, support, prices, offers, terms and conditions are subject to change without notice.